# Manage your Subscription

## BotPanel Pro Customer Portal

You can manage active or expired BotPanel Pro subscriptions and trials via the BotPanel Pro customer portal. You can navigate this page by clicking any button on the [Pro page in the BotPanel dashboard](https://dashboard.botpanel.gg/pro). Once you have located the page image below, follow the instructions on the page to proceed.

<figure><img src="/files/A8SvC05S8i2H6PXIvlv5" alt=""><figcaption></figcaption></figure>

## Manage Subscription Plan

The [#botpanel-pro-customer-portal](#botpanel-pro-customer-portal "mention") allows you to view your current subscription and upgrade, downgrade, or cancel it. Under Current Subscription, you can see all the details for your subscription. These details include the name of the tier you've subscribed to, how much you're charged and how often, the renewal date, payment method, and what bot the subscription applies to. On the right, you can choose to update or cancel your subscription by clicking either button.

<figure><img src="/files/ythday7rrg00BcqbSTAg" alt=""><figcaption></figcaption></figure>

If you've decided to update your subscription, you will see a new menu which will allow you to choose your subscription. You can choose at the top whether you'd like a monthly or yearly payment, and browse through available subscriptions. You can learn more about all of the available subscriptions on the [Pro page in the BotPanel dashboard](https://dashboard.botpanel.gg/pro).

{% hint style="info" %}
The pricing in the image may not be accurate to date and may be changed.
{% endhint %}

<figure><img src="/files/NzDYWNr1JQl648MlWgeB" alt=""><figcaption></figcaption></figure>

## Manage Payment Method

The [#botpanel-pro-customer-portal](#botpanel-pro-customer-portal "mention") allows you to view and change your payment methods for BotPanel. To change the payment method for your active BotPanel Pro subscription, start by heading over to the [#botpanel-pro-customer-portal](#botpanel-pro-customer-portal "mention"). Under Current Subscription, you can view all the information about your active subscription. At the bottom, click the pencil icon next to your current payment method.

<figure><img src="/files/ythday7rrg00BcqbSTAg" alt=""><figcaption></figcaption></figure>

The landing page will allow you to select from a list of available payment methods. At the bottom, an option to add a payment method will appear, where you can follow the instructions on screen to add another card to your saved payment methods. Once your changes have been made, be sure to click the blue Update button at the bottom of the page.

<figure><img src="/files/EofZsa9KTBGm9SstIZWo" alt=""><figcaption></figcaption></figure>

## Manage Subscription History

The [#botpanel-pro-customer-portal](#botpanel-pro-customer-portal "mention") also allows you to view and download your subscription invoice history. You can find this under Invoice History at the bottom of the homepage. Here, you can view past transactions and click on any transaction to learn more about it.

<figure><img src="/files/AtUMn7N70hYbGEq7yVrJ" alt=""><figcaption></figcaption></figure>

Once you've found the transaction you'd like to learn more about, you can click it to open a new pop-up which will give you more details. You can also choose to download an invoice or receipt as a PDF file which will open in a new tab.

<figure><img src="/files/9LnVwqsDoe8vnjdprI8H" alt=""><figcaption></figcaption></figure>

## Manage Billing Details

You can view and change your billing details such as your billing name and address directly from the [#botpanel-pro-customer-portal](#botpanel-pro-customer-portal "mention"). To do this, click the Update Information button under Billing Information.

<figure><img src="/files/Pcp1wBUZcBS8whDkgAfC" alt=""><figcaption></figcaption></figure>

Once you've opened this page, you can manage your billing details with the on-screen fields. Type your changes in the respective fields, aand click the Save button at the bottom of the page once finished.

<figure><img src="/files/Wpw7gNQXrYAHA4NqggkS" alt=""><figcaption></figcaption></figure>

## Contact Us

If you would like to transfer an active subscription or have an unresolved billing question or concern that this page couldn't answer, please contact our [Billing & Subscription Support](/botpanel-pro/billing-and-subscription-support.md) team and they will happily assist you further.


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